Founder @ UCloud Asia Pte Ltd
Founder @ UCloud Asia Pte Ltd
★★We make IT simple for business ★★
AI Data Disaster Recovery ★ Secure Remote Working
★ Managed Service ★ Cyber Security ★
Enable SME digital disruption | IT Managed Service | Cloud Manage Service | Enterprise Exchange
STEVEN CHIN
AIDAVAX TECH PTE LTD
March 2022 – Present
No brand of antivirus or endpoint can guarantee 100% protection against malware, ransomware attacks.
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Solutions
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1) AI Data Recovery & Re-construction
- Recover data from ransomware attacks
- Recover from Future Unknown Threats
- Rebuild lost files
- Recover from infected shared files
- Nomore lost changes
- Security retention
2) AI Data Backup
- Traditional backup scheduler failed to backup - AI Data Backup backups automatically when there is changes
- Old backups get overwritten - AI Data Backup stores each backup separately and permanently.
- Out-of-storage - AI Data Backup helps to increase storage size
3) AI File Retention
- Files get deleted by malicious staff - AI File Rention secures deleetd files into seperate Security Retention Clusters.
- Files over written by mistake -
4) AI Data Security Scan
- infection spread via shared files - AI Data Security Scan will scan files
UCloud Asia Pte Ltd
Nov 2016 – Present
UCloud Asia Pte Ltd was co-founded on Nov 2016 and will bring over Venture Domain Hosting with over 16 years in business as the hosting division providing Managed Hosting services, cloud hosting, VPS hosting, Microsoft Office 365, domain name registration.
UCloud Asia Pte Ltd provides consulting, management, advisory and professional managed services to small and medium enterprises (SMEs) around the region that are looking for cloud-based solutions to their various IT and applications needs.
We want to be your company's Cloud Service Enabler, the bridge to link SME's business process to Cloud Services and make them work for SMEs.
Our Core Focus
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Enterprise Exchange Hosting
- Enterprise Exchange Hosting provides company higher SLA at 99.999% with robust enterprise Exchange infrastructure to help company run business email with unlimited quota.
Enterprise File Sync
- Enterprise File Sync is your solution to ransomware and data loss. Backup your data including My Documents, Desktop that gives high availability and unlimited version control and roll-back.
Multi-Structure Hybrid DNS
- Traditionally when you switch to any email platform, all users under the domain name will need to switch over. Multi-Structure Hybrid DNS allows a company to host multiple email platform under a single domain name.
Our services (in 6 main categories) :
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1) Cloud Solution
- Microsoft Office 365/Microsoft 365
- Google G-Suite
- Amazon Web Service (AWS)
2) Business Security
- IT Endpoint Security
- IT Security Software
3) Data Centre
- VPS Hosting
- Dedicated Server Hosting
4) Fibre Broadband
Internet Broadband Services - Singtel, Starhub, M1, PacNet, My Republic, ViewQwest
5) IT Managed Services
- IT Project Consultancy
- Managed Cloud Service
- E-Commerce Consultancy
- Website Consultancy
- CRM Consultancy
6) Disaster Recovery and Backup
- StorageCraft
- Datto
- Acronis
- Cloud Storage - FileSync, Dropbox Business
Venture Domain Hosting
April 2002 – Present
Steven fall in love with the internet since his first Win 3.1 PC in year 1994 and registered his first domain name freehtml.com in year 1997, having learning how to register domain name and building website using HTML coding.
Steven has envisioned to create a web hosting company helping company to have their own website presence without having to meddle with technical stuff
Server Management - Liaise with the NOC engineers in the data centre so that our web hosting servers, email servers, FTP servers, DNS servers and MySQL servers is well maintained.
Helpdesk Support Management - I also manage the Helpdesk Support Team for customers by managing their technical support request via our in-house Helpdesk Ticket System. Ticket ID is issued to the customer and they can monitor their case status via the in-house Helpdesk System. I work with my in-house Customer Support Team to provide phone support to customer and assist them over the phone in troubleshooting their request. Handling difficult customers.
Pre-Sales Support – Recommend suitable hosting solution to prospect based on their requirement. Prepare sales quotation and presentation to customer. Meeting with key decision maker and convincing them to use our hosting service by value proposition.
Post-Sales Support – Manage customer Quality of Experience (QoE) by ensuring Service Level Agreement has been met and exceed customer expectations.
Internet Marketing – Search engine optimization to allow website to rank higher in Google, Yahoo and MSN search results. Converting website visitor to paying customer.
Social Media Marketing - Using Social Media to create branding awareness for our services.
Customer Retention – Manage customer relationship in retaining their business.
Budget Analysis - Manage company budget and expenses.
Yes Natural Trading Pte Ltd
October 2015 – April 2017
I was given the opportunity to drive business growth and revenue for our company eCommerce including online store at shop.yesnatural.sg, eCommerce market platform: Qoo10, Lazada, and other strategic partners to sell our products.
My main role is to provide technical know-how and functionality and expertise to drive the eCommerce acceleration for company. I am responsible for building eCommerce marketing plan, sales promotion, product listing for our online store.
My job scope covers both strategy and implementation of all eCommerce function, from setting up the back end of online store (using Shopify), linking up to Payment Gateway, sales promotion, discount, marketing on Facebook and e-newsletter.
Yes Natural Trading Pte Ltd
Febrary 2015 – May 2017
At Yes Natural, Enjoy nutrition the natural way – we provide natural food and products in harmony with our eco-system to consumers.
Under Yes Natural Group we have 3 retail outlets, 1 bakery and 1 restaurant.
AVG Security (Asia-Pacific)
Feb 2008 – Feb 2015
AVG Security (Asia-Pacific) is a leading supplier of Internet Security, Computer Security, VOIP, Surveillance, Data Security, Data Recovery, System Recovery, Anti-Virus, Anti-Spam, Anti-Spyware products and professional value-added services for the global market.
Steven work in Channel Sales, managing resellers and partners.
Pre-Sales - Answering questions. Recommending suitable solutions.
Post-Sales - Supporting customer question.
Netasia Solutions Pte Ltd
October 2005 – July 2012
Netasia Solutions Pte Ltd provides IT services helping to set up hosting services and website project.
Oversea running of company.
Planning company directions
SCS
Mar 2005 – October 2005
I am deployed to Tan Tock Seng Hospital under National Health Group
Tan Tock Seng Hospital (TTSH), established in 1844, is the second largest acute care general hospital in Singapore, with specialty centres in Rehabilitation Medicine and Communicable Diseases.
[Desksite Support]
On-site support for wards, offices and hospitals under TTSH.
Troubleshooting hardware such as printer problem under TTSH.
Troubleshooting network connectivity issue for users.
[Remote Support]
Remote desktop support for user having software , password issues.
HP
August 2001 – July 2005
My job as a Technology Assistant was deployed to schools to manage the IT aspect of the school.
[Server Management]
Job including setting up and resetting password for AD users in the school. Data backup for windows 2000 server.
[Deployment of workstations]
Deploy and configure more than 500++ workstations and notebooks in school's office and labs. Connecting workstations to school network.
Was involved with the planning of the school expansion project whereby new workstations are deployed in new office and labs.
Planning of network point in schools to enable workstations to be connected effectively to the school network.
Internix (S) Pte Ltd
Jan 2000 – July 2001
Internix is a System Integrator serving mostly Dell computers.
I am deployed to Bridge Information Systems (Singapore) Pte Ltd to support Bridges clients in various banks, including DBS Bank, Standard Chartered Bank.
During my work, I have worked with many financial institutes and have experience in setting Bridge system in the Treasury Room Data Centre, SGX.
I am later deployed to DELL Singapore office to work with the Corporate Account Manager to deploy test system for DELL corporate clients to test the systems.
I have also created the company website http://www.internix.com.sg